Frequently Asked Questions

How should I prepare for my exam?

Upon scheduling your exam, you will be given any instructions you may need to prepare for your examination. Jewelry and other accessories should be left at home or removed prior to the exam so they do not interfere with the procedure. Lockers are available, if needed. Women should inform their technologist if there is any possibility they are pregnant or if they are breastfeeding their baby. Also, inform your technologist of any medications you are taking and if you have any allergies.

Are x-rays and other diagnostic procedures safe?

X-rays are safe when used with care. Our radiologists and x-ray technologists have been trained to use the appropriate amount of radiation to obtain diagnostic images. The amount of radiation used in most procedures is very small and the benefits greatly outweigh the risks.

What can I expect during a mammogram?

During mammography, a specially qualified technologist will position your breast in the mammography unit. Your breast will be placed on a special platform and compressed so that all of the tissue can be visualized. You will be asked to change positions slightly between images. The routine views are a top-to-bottom view and an oblique side view. The process will be repeated for the other breast.

You will feel pressure on your breast as it is squeezed by the compressor. If you have sensitive breasts, you may experience some discomfort. Be sure to inform the technologist if pain occurs. If your discomfort is significant, less compression will be used.

You must hold very still while the x-ray is taken to reduce the possibility of a blurred image. The technologist will walk behind a wall or into the next room to activate the x-ray machine. The examination process should take about 30 minutes.

Do you have an open MRI?

Yes, we have an open-style MRI machine. Click here to view a picture of our machine.

How long will it take my physician to receive the results of my test?

Our goal is to provide your physician with a report within 24–48 hours. Your physician will then contact you regarding your test results.

What are your hours of operation?

Our hours are as follows:

Routine X-rays

8:00am – 4:30pm, Monday-Friday

C. T. Scans, Fluoroscopy, Pain Management, Ultrasound

8:00am – 5:00pm, Monday-Friday

M. R. I. Examinations

8:00am – 8:00pm, Monday-Friday
8:00am – 3:00pm, Saturday

Screening Mammograms

7:30am – 4:30pm, Monday-Friday

Diagnostic Mammograms / Breast Ultrasound

7:30am – 2:00pm, Monday-Friday

Bone Density Examinations

8:00am – 4:30pm, Monday-Saturday

We will work with all patients to provide any additional hours necessary (early morning or late evening).

How can I get a copy of my images?

You may contact our office at (803) 462-3680 to request a copy of your images. We can provide your images on a CD for your referring physician. The first CD is provided at “no charge”. There will be a $20.00 charge for each additional CD.

Do I need a doctor’s order for my exam?

Yes, you will need your physician to write an order for your procedure. For a list of physicians in the Midlands area, click here.

Can my spouse/children go in the exam room with me?

We do not generally allow spouses or children in the exam room with a patient. One parent may accompany a young patient.

Please be advised that children are not allowed in procedure room with patients and cannot be left unattended in the waiting room. ImageCare is not responsible for providing supervision of children.

Should I have a screening mammogram before I have breast implants or a breast reduction?

A mammogram is recommended to assure no abnormalities are detected prior to your surgery. Your physician or surgeon will have to order a mammogram in writing.

What should I bring to my appointment?

You will need to bring your physician order (if one was given to you), your driver’s license, medical insurance card and completed paperwork.

How long will my test take?

Allow 30 minutes to an hour for each procedure.

What will my insurance cover and what will I be billed?

While ImageCare is responsible for submitting the claim to your provider, you are responsible for checking with your insurance provider to determine coverage prior to your visit. For any questions after your visit with us, please contact Management Services Network at 1-800-841-4236 or visit

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